This is a quick walk-through on how to create a ticket, specifically for the STA desk!At Trinity, our Library and IT utilize a work distribution system centered around job tickets. You (students, faculty, and staff) can submit a ticket for any IT-related issue on campus, whether it is for a computer in a lab that isn’t working correctly or an issue accessing software. The STAs are a part of that system and this post will detail how to enter a ticket for STA help. Using tickets is a great way to submit a request for help if you aren’t in the library or if the STA desk is closed. The…