Services
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How and When to Submit a Ticket
This is a quick walk-through on how to create a ticket, specifically for the STA desk!At Trinity, our Library and IT utilize a work distribution system centered around job tickets. You (students, faculty, and staff) can submit a ticket for any IT-related issue on campus, whether it is for a computer in a lab that isn’t working correctly or an issue accessing software. The STAs are a part of that system and this post will detail how to enter a ticket for STA help. Using tickets is a great way to submit a request for help if you aren’t in the library or if the STA desk is closed. The…
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Research Computing @ Trinity
Research Computing is a more general term for what is commonly called High Performance Computing (HPC). Research Computing comes in many forms in pretty much every discipline. The scale of computing needs can range from a single powerful desktop computer to a huge supercomputer. Trinity does not currently have an on premises HPC cluster but we still provide support of the Research Computing needs of our faculty and students. Our primary recommendation for most faculty is to utilize the computing services provided free of charge via the NSF ACCESS Program. This program provides access to a number of super-computing facilities across the country. Faculty (and even students) can apply for…
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Tour of the Library and Information Technology Center (LITC)
Take a video trip through the services and spaces of the Raether LITC!
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Drones on Campus
Flying a drone on campus for recreation or academic purposes is possible as long as the basic safety rules are followed. If you wish to fly for any reason other than recreation or academics you must first obtain a Remote Pilot Certificate from the FAA (often referred to as a Part 107 certification). Any student who wishes to fly a drone on campus MUST meet with David Tatem (make an appointment, or email at david.tatem@trincoll.edu) to go over the rules and expectations. Campus Safety will be notified whenever a student has been approved to fly on campus. Before you fly Register your drone with the FAA if it weighs more…
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Windows Virtual Desktop
You can now access many lab applications on your own computer or mobile device using our Windows Virtual Desktop. Applications available include ArcGIS, Atlas.ti, Chemdraw, Eviews, SPSS, and STATA. It also includes the desktop versions of Microsoft Word, Excel and PowerPoint. Contents: Getting Started The Windows Virtual Desktop can be accessed from just about any device including Windows, Mac, Chromebooks, iOS and Android devices. There are 2 ways to access it: If you use the client application you can access files on your hard drive and you will also have the ability to print to printers configured on your device. These features are not available from the web version. For…
